Attitude: Deep Roots, Dangerous Webs
Looking inside E for Engage means exploring Attitude. Don’t underestimate this word. Attitude is the key that unlocks the conflict. Two attitudes, at the [...]
Role Training
Embarrassed both by their conflict’s Root Cause, and the two unhealthy Webs they had created, the two supervisors in Case Study #1 (see below) [...]
Symptoms, Sources, Solutions
The first task in conflict management is to notice you are in one – either by recognizing your own symptoms or those of others [...]
Working the Edge
Case Study #1: Twenty Years of Baggage Question 1: When did you first become aware of, get to know each other? [...]
Tug of War
Three words can encompass a conflict: Root, Web and Edge. If you know these three things you can manage or even resolve most conflicts. [...]
Have Baggage. Looking for Conflict.
If we have a negative experience with conflict we tend to avoid, suppress, smooth over, “wait for emotions to cool down”, deny it’s happening, [...]
Conflict as Transformer
Conflict delivers us to the Edge of a transformation. We have no need to disagree, argue, or fight with others whose understanding mirrors our [...]